Loki(tm) Portals

Meet and exceed your customers' expectations for self care with a user friendly interface that reduces calls to your care center.

What is Loki Portals?

Loki Portals is a condensed but user-friendly format for customer self-care of IP Centrex and VoIP Integrated Access subscriptions. Loki Portals provides for both User and Group Admin access, with the following capabilities:  

  • Site Detail
    • business hours
    • holiday schedule
  • User Management
    • automatic password reset (via email)
    • feature management
      • call forward always
      • call forward busy
      • call forward no answer
      • call forward not reachable
      • remote office
      • simultaneous ring
      • do not disturb
      • sequential ring
    • move's, add's, changes, and deletes
  • Site Services
    • auto attendant
    • instant group call/intercom
    • hunt group
    • music on hold
  • Disaster Redirect
  • Call Details
    • call records by date, inbound, outbound, missed
    • export to CSV or PDF

How do I implement Loki Portals?

We supply you a default interface. You can then use our developer toolkit to integrate Loki Portals into your existing portal and/or visual standards. We'll keep your back-end updated for each subsystem release so you can spend your time focused on customers.
Product Demonstration
a stroll through product functions