Is your solution standardized enough to allow for large scale customer acquisition? How smooth and how fast is the process from order acquisition to turn-up? Do I need this? Are you satisfied with your pre-install site evaluation tools? The install process and its verification? If you would like a more systematic approach to turning up customer sites, a Service Optimization engagement may be a good fit. Feel free to get in touch! (click here) If you're tuning the service itself, an Engineering User Experience engagement may be a better fit. How does this work? We start off by reviewing your current workflow and related tools, working with the folks that use them, as well as your designers. We work with you to reformulate and/or introduce new tools as necessary, and then run through example installs in your lab. Then we take the processes and tools to the field with your team for final tuning against your operating environment. |





